DigitGPT.cloud
SERVICE · FUNCTION 04 OF 10

Human handoff

Give a person the context needed to continue helping, without asking the visitor to repeat the entire conversation.

Illustrative workflow · Integration required

15-second silent walkthrough · Prerecorded Chloe avatar · Sample data

FOLLOW THE EXAMPLE

Three moments in the conversation.

01

Offer a human next step

Would you like an advisor?. Check the connected team availability. Offer a callback if no one is available.

02

Review the summary

Topic: digital front desk. Need: help choosing the next step. Visitor checks what will be shared.

03

Prepare the handoff

Summary ready for review. Submit only after visitor confirmation. No advisor is contacted in this example.

TO MAKE THIS WORKFLOW REAL

Connect the source of truth.

A support queue, callback service or team channel with a confirmed delivery result.

The backend must check authorization and inputs, then return the actual result. The player should show a pending, failed or confirmed state that matches that result.

This presentation does not submit a booking, access a customer record, send a message or take a payment.

Read the integration boundaries →

Explore related functions.

Documents & media ↗Order & case status ↗